How do you stop invoice and packing-list versions drifting apart?
If a supplier changes quantities after the first documents are sent, how would you keep the broker and forwarder on the same version?
All questionsShipments
4 replies
- Use a visible revision and issue date on the replacement documents. Calling both files 'final' gives everyone a small detective job.
- Send a short change note with the corrected fields. People can review an amendment faster when they don't have to compare every line manually. For example, say that carton count and gross weight changed while product quantity and value stayed the same, if that's what the supplier has confirmed. It narrows the review without asking anyone to assume the rest of the document is automatically correct.
- Mark the old version as superseded in the shared record, but keep it. You may need to explain which information was available at an earlier filing step.
- Get acknowledgment from the parties who act on the data. Replacing an attachment in your own folder doesn't update the broker's working file.
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