Manage orders, shipments,
documents, follow-ups, and costs
in one place.
Tyllus helps import teams bring orders, shipments, documents, partner updates, tracking visibility, and cost insights into one connected import workflow without relying on scattered emails, spreadsheets, portals, and internal messages.
Trusted by import teams
Secure & compliant
Built for speed and accuracy
Shipment Update
COSCO Shipping Lines departed Shanghai
Apr 24, 2025Document Received
Bill of Lading MSCU 1234567
May 8, 2025Customs Status
Released from Customs
May 12, 2025ETA Update
Los Angeles, US
May 10, 2025The problem
Import work is too scattered to manage manually.
Orders, shipments, documents, updates, tracking changes, and cost details often live in too many places. Tyllus gives import teams a cleaner way to manage that work from one connected platform.
Automatic partner follow-ups
Send structured email requests to the right organization group, collect replies from every contact, and keep the conversation tied to the shipment.
Live container tracking
Track supported ocean carriers by container number, MBL, or carrier name and turn ETA changes into clear status updates.
Document collection
Request bills of lading, commercial invoices, packing lists, entry summaries, and missing documents before they become customs blockers.
Cost and exception visibility
Monitor landed cost, demurrage risk, customs holds, missing updates, and operational exceptions from one workspace.
One workspace for import operations
See shipments, documents, partners, costs, and exceptions together.
The overview dashboard gives import teams one readable source of truth. Instead of checking inboxes, spreadsheets, carrier portals, and chat threads separately, teams can see what is moving, what is missing, who needs to respond, and which shipments need attention.
Overview
Search shipments, BL, containers...
Shipment Overview
View allIn transitArriving soonDelivered
Recent Shipments
View allPO-4521
In TransitShanghai, CN -> Los Angeles, US
PO-4510
In TransitNingbo, CN -> New York, US
PO-4503
DeliveredBusan, KR -> Houston, US
PO-4498
DelayedShenzhen, CN -> Chicago, US
Estimated landed cost (this month)
How it works
One workflow for the work behind every import.
Tyllus connects the key parts of the import process, from order readiness and shipment records to document collection, partner updates, tracking visibility, costs, and reporting.
- 01
Create the record
Start with the order or shipment information your team already has.
- 02
Keep follow-ups connected
Partner requests and replies stay tied to the right record.
- 03
Collect the documents
Keep required files visible as they are received and reviewed.
- 04
Track movement and changes
See milestones, carrier updates, and ETA changes in one place.
- 05
Act on what needs attention
Bring costs, open items, and exceptions into a clear daily view.
Core capabilities
Everything your import team needs to stay organized.
Tyllus brings the core parts of import management into one platform, giving teams better visibility without forcing them to search across separate systems.
Order Management
Manage purchase orders, readiness, documents, notes, and shipment connections before cargo moves.
Shipment Hub
See the complete shipment record, including details, ETA, documents, invoices, partner updates, and open items.
Follow-Up Automation
Keep partner requests and responses connected to the right order or shipment.
Document Management
Keep import documents organized, visible, and connected to the records they belong to.
Track & Trace
Monitor container movement, milestones, carrier updates, and ETA changes from one place.
Cost & Duty Analytics
Review goods cost, freight cost, duty cost, landed cost, and cost-related exceptions more clearly.
Reporting & Analytics
Turn import activity into simple views for shipment volume, document status, delays, costs, and exceptions.
Operational workflows
Run the daily import workflow without chasing every update manually.
Tyllus organizes shipments, document requests, partner communication, tracking-only records, customs tasks, cost changes, and exception follow-up into practical panels your team can work from every day.
Shipments
All (128)In Transit (42)Arriving Soon (16)Delivered (72)Delayed (14)
PO-4521Shanghai, CN -> Los Angeles, USSeaIn Transit
PO-4510Ningbo, CN -> New York, USSeaIn Transit
PO-4503Busan, KR -> Houston, USAirDelivered
PO-4498Shenzhen, CN -> Chicago, USSeaDelayed
PO-4487Qingdao, CN -> Miami, USSeaIn Transit
Documents
All DocumentsBill of LadingCommercial InvoicePacking ListOther
BL_PO-4521.pdfBill of LadingPO-4521Ready
Commercial Invoice_PO-4521.pdfCommercial InvoicePO-4521Ready
Packing List_PO-4521.pdfPacking ListPO-4521Ready
Insurance_PO-4521.pdfInsurancePO-4521Review
Tasks & Exceptions
Missing documents
HighCommercial invoice is missing for PO-4510
Upcoming ETA
MediumPO-4521 arriving at port in 10 days
Cost update
LowLanded cost updated for PO-4503
Built for import teams
Built around the way import teams actually work.
Tyllus helps purchasing, logistics, operations, accounting, and management teams work from the same import information instead of rebuilding the same updates in emails and spreadsheets.
Importers
A clearer view of the orders, shipments, documents, and open items behind every import.
Logistics teams
One working view for shipment records, partner updates, tracking, and exceptions.
Purchasing teams
Order readiness and supplier information stay visible before cargo starts moving.
Operations teams
Shared context for document follow-up, costs, and the next action to take.
Contact us
Let’s talk about your import workflow
Tell us what your team needs. Your message is delivered directly to the Tyllus team.
We usually reply within one business day.
FAQ
Questions import teams ask about Tyllus
Clear answers about how Tyllus helps import operations teams automate tracking, document collection, partner follow-up, and exception management.
What does Tyllus do for import teams?
Tyllus is an import operations workspace. It tracks shipments, follows up with suppliers, freight forwarders, and customs brokers, collects shipment documents, monitors landed costs, and highlights exceptions that need action.
Which manual tasks does Tyllus automate?
Tyllus automates follow-up emails, document requests, partner reminders, live container tracking checks, tracking-only ETA updates, missing document alerts, and operational exception visibility.
Can Tyllus collect documents from multiple contacts?
Yes. Organizations can have operation groups with multiple members. Tyllus can send workflow emails to the group and include the relevant contacts so document requests and shipment updates do not depend on one person.
How does Tyllus help with container tracking and ETA updates?
Tyllus can request tracking by container number with either an MBL number or carrier name. Supported carriers are checked through the tracking service, and failed or unsupported checks can be routed to the configured fallback workflow.
Is Tyllus only for shipment tracking?
No. Tracking is one part of the workflow. Tyllus also connects documents, partners, tasks, customs issues, costs, reports, and exceptions so the import team can manage the full process behind each shipment.