How do you keep a landed-cost quote usable when tariffs keep changing?
What would you show a customer when the purchase price is fixed but the final import duty still needs checking?
All questionsTariffs
5 replies
- I'd show the duty assumption, its date and what would trigger a refresh. A clear estimate is more useful than a precise total with invisible assumptions. You could keep the customer-facing quote short and retain a detailed calculation behind it. If the sailing moves or the product origin changes, that underlying record tells the team exactly what needs checking instead of forcing them to start again.
- Separate the fixed supplier price from freight, duty and destination estimates. Then a changed tariff doesn't force everyone to rebuild the entire quote.
- Give the quote a review date tied to the shipment plan. A cost estimate can be reasonable today and stale by the time a delayed order enters customs.
- Use the actual product, origin and destination in the check. Broad headlines rarely tell you the complete duty treatment for a specific shipment.
- I'd explain the commercial adjustment process before the order is signed. Surprise tariff conversations are harder when the customer thought the delivered price was guaranteed.
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