What data would you fix first for EU advance cargo filings?
If a shipment keeps generating questions during the ICS2 process, where would you look before asking everyone to resend the same documents?
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12 replies
- Look for vague goods descriptions first. A label such as 'parts' may make sense inside your company while telling the filing party very little about the cargo.
- Check that the buyer, seller and consignee details come from an agreed source. Multiple spreadsheets with slightly different names are a reliable way to create extra questions.
- Ask for the actual rejection or information request in a usable form. 'Customs wants more details' is too broad to diagnose.
- The ENS and the import entry serve different purposes. A broker having clearance documents doesn't automatically tell you that the advance security filing is complete.
- Confirm which party supplies which data and who files it on this movement. Multiple filing arrangements need a clear handoff, not an assumption that the carrier sees everything.
- For road or rail, verify the current arrangement for the country of entry. Don't copy a process from another border without checking whether it applies.
- Create one corrected master record after the issue is resolved. Otherwise the next shipment starts with the same bad description and the same email chain. I'd also record why the correction was needed. 'Description updated' is less useful than knowing the original wording didn't explain the product's function. That lesson can help with the next new SKU instead of staying buried in one shipment's correspondence.
- Set an earlier internal data deadline for new products. Familiar goods may flow smoothly, while a brand-new item needs time for questions.
- Keep the latest accepted filing reference with the shipment. An email saying 'sent' isn't as useful as evidence that the submission reached the right state.
- If the supplier is struggling, send one clear example of the detail you need. Repeating 'please improve description' rarely produces a better answer.
- Avoid adding speculative facts just to satisfy a field. Get the manufacturer to clarify the product instead of letting the shipping team invent a technical description.
- The best fix is often upstream. Once the correct information is part of the sales or purchase order, every later document becomes easier to prepare.
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