What's the smallest useful supplier scorecard for an import team?
I want something people will actually maintain. Which measures would you start with?
All questionsLogistics
5 replies
- Start with agreed cargo-ready date versus actual ready date. Keep that separate from vessel performance so you don't score the supplier for a carrier delay. Also preserve the original agreed date when it gets revised. If every reschedule replaces the baseline, the scorecard can show perfect performance while purchasing keeps absorbing the same late production over and over.
- Document accuracy deserves a place beside delivery timing. A ready product with unusable paperwork can still miss the shipment.
- Include accepted quality or usable quantity, not only shipped quantity. The receiving team can tell you whether the order really met the need.
- Use a small number of clear definitions and review the exceptions together. A complicated score that nobody trusts is less useful than a simple one everyone understands.
- Give suppliers a chance to explain and correct recurring issues. The scorecard should support a better process, not just produce a monthly ranking.
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